Vice President, Client Services
Joining Visual Lease in 2013, Alexandra is Visual Lease’s Vice President of Client Services. Over time, she has been mastering the lease management and accounting needs through her roles in Support, Account Management, Abstracting Management, Implementation and Training. As a leader, she has been heavily influenced by her prior experience on the other side of the table with the Procurement team at News Corporation, her analysis and client interaction skills from her Analytics experience at Bloomberg, and her idea creation and project execution skills from her TV producing endeavors. Alex has a B.A. in Finance and Management from New York University’s Stern School of Business with a minor in Producing.
As VP of Client Services, Alexandra’s mission is to make sure all Visual Lease clients are happy with the platform and services they receive. Her team breaks into two groups: Professional Services and Customer Success. The Professional Services team addresses the technical and functional needs of the client from the moment they engage with Visual Lease’s platform, through implementation, training, abstracting and other services. Customer Success focuses on the overall success of clients and their adoption of Visual Lease within their businesses. The Customer Success team provides proactive and reactive solutions and tools through Support, Success Management and Platform Education. Client Services partners closely with the Product, Engineering, Alliances, Account Management and Sales teams to ensure clients’ voices are heard throughout the organization.