Implementation Process: 90* Days

Analysis: Project Kickoff & Discovery

What Are My Company’s Unique Needs? Your Implementation Manager will assist with the identification of key project goals, and will translate these goals into a project plan for your implementation. During this phase, you will take part in initial orientation training on the platform, and you will have a preview of the areas that will likely be configured in later implementation phases.

Configuration: Platform Configuration

How Can Visual Lease Meet My Needs? This phase encompasses the configuration of the platform to reflect your unique processes. Your Implementation Manager will provide best practice consultation based upon implementation experience.

Conversion: Data Population

What Happens to My Existing Data? Your Lease Portfolio data and relational data is migrated into the Visual Lease platform. Check out these options for implementing lease portfolio data.

Validation: Testing

How Can I Learn and Validate My Platform? The User Admin will be trained on the configured platform. A sign-off period will give you time to test platform configurations to ensure they accurately reflect your needs. Visual Lease will continue to support the validation of your platform throughout our partnership.

Production: Go-Live with VL

How Do I Transition Out of Implementation? At this point, the platform has been configured to meet the project goals. This stage culminates with the official launch of the platform and transition out of the Implementation process. Our Account Management, Technical Support, and Customer Success teams will work with you going forward.

*standard implementation timeframe

During and After Implementation

Visual Lease

  • Assign designated Implementation Manager (and Implementation Specialist for larger projects).
  • Configure the platform to best suit your Lease Administration or Lease Accounting needs.
  • Employ best practice guidance.
  • Help client achieve maximum return on investment.

Client

  • Designate primary Point of Contact (POC) – technical expertise not required.
  • Coordinate the transfer of information.
  • Allocate time for implementation related work (Approx. 2-4 hrs/week for small projects; 4-6 hrs/week for larger). Time can vary during different stages of project.

Training and Support

The Implementation Manager will perform a training session specific to your platform configurations.
Our train-the-trainer approach gives the System Administrator the necessary knowledge to train their users.
Training webinars and videos are available to all users on a regular basis during and after initial implementation.
Unlimited Help Desk support via our Technical Support team via web or phone.
Dedicated Account Manager to serve as your direct point of contact with VL, your go-to for all contractual matters, and the advocate for your product/service interest with VL.

Important Reminders

Time: Should a stage of implementation extend beyond the initial scope as outlined on the project plan, VL will evaluate the cause to determine if adjustments need to be made. VL remains committed to getting every customer’s instance of the platform up and running to meet your ideal timeline
Budget: All VL implementations meet their intended budget. VL customers pay a flat fee for the quoted implementation requirements, and any delays for the quoted service do not incur additional charges.
Flexibility: Certain platform configuration decisions may require larger group discussions within your organization. While the VL project plan allows for customer breakaway meetings for the more complex decisions, it is recommended you also meet outside of the project calls.
Team: Establish a team to include Lease Accounting Process Owner, Real Estate Process Owner, ERP or Accounting System Owner and IT Contact (if implementing Single Sign On).